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Warranty & Return Police
Date:2025-11-23 Views:685

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The Warranty goes into effect after the date of purchase and the expiration date will be shown on our website.

The Warranty covers repairs to correct any unit defects related to materials or workmanship existing at the time of purchase. All requests must be approved by LOVOL CANADA Machinery before any work being performed during the Warranty Period. Specific exceptions to the Warranty are listed in the Exclusions section.

LOVOL CANADA Machinery will provide repairs to the unit during the Warranty Period in accordance with the Terms, Limitations, and Conditions. This is the sole Warranty provided by LOVOL CANADA Machinery.

What This Warranty Does Not Cover

Depreciation, damage, malfunction caused by normal wear, lack of reasonable and proper

maintenance, improper servicing, failure to follow operating instructions, misuse, lack of proper protection during storage

Depreciation or damage caused by accident

Equipment that has been altered or modified in ways not approved by LOVOL CANADA, including, but not limited to, setting injection fuel delivery pump higher or lower than LOVOL CANADA specification

Failure to use the proper fuel, lubricants, or other maintenance items as described in the operator’s manual

Addition or replacement of chemical weight materials

Regular maintenance services such as:

adjustments (cables, linkages, pressures, etc),

Damage resulting from a natural calamity beyond human control such as fire, flood, etc.

Replacement of regular maintenance items such as light bulbs, pre-heater elements, filter

elements, injector nozzle assembly, clutch disc/pressure plate/release bearings, brakes/parking brakes lining, oil and lubricants, coolants, belts, drive chains, rubber, resin, broken glass, cutting blades, bucket cutting edge and teeth, etc.

Damage resulting from the use of unapproved implements and accessories

Rust and paint issues are not included in the warranty

Repairs defined in a service bulletin past the warranty terms of the product or bulletin

Repairs to any unit that has been reported stolen or damaged and considered a total loss.

Equipment not sold by LOVOL CANADA Earthmoving Equipment Inc.


Your return policy

GENERAL RETURN POLICY

All returns must be postmarked within 10 days from the fulfillment date.

We offer the following return resolutions:

Refund to original payment method

Items not eligible for a return or exchange:

Depreciation, damage, malfunction caused by normal wear, lack of reasonable and proper

Make sure your returns are unused and undamaged. You should include Return items in the return package.

Available shipping methods are:

Customers ship with the carrier they choose

Please return items to this address:

70 Haist Ave, Vaughan, ON L4L 5V4 Vaughan ON Canada

HOW TO INITIATE A RETURN

If you want a return, refund, or exchange, and if you have further questions, feel free to contact us Email : cmmsdirector@gmail.com

After receiving your return request, we will process it within 10 days. You’ll be notified of the return status By return portal.